Five roles. One platform.
Zero accidental access.
Journey Hub serves five distinct roles, each with a tailored experience. Every screen and action checks the user's role before displaying or allowing it.
Who can do what
Permissions are enforced on every screen — not buried in a settings page.
| Capability | Admin | Driver | Relief driver | Teacher | Parent |
|---|---|---|---|---|---|
| Create & edit routes and runs | ✓ | VIEW | VIEW | VIEW | — |
| Run the live driver workflow | ✓ | ✓ | ✓ | — | — |
| Log boarding & alighting | ✓ | ✓ | ✓ | — | — |
| Track excursion & sport runs | ✓ | ✓ | ✓ | ✓ | — |
| View student medical alerts | ✓ | ✓ | ✓ | — | Hidden |
| Edit maintenance & vehicle records | ✓ | ✓ | ✓ | — | — |
| Reports & CSV export | ✓ | — | — | — | — |
| Manage users & approve access | ✓ | — | — | — | — |
| View own child’s bus status | — | — | — | — | ✓ |
| Mark own child absent | — | — | — | — | ✓ |
VIEW = read-only access. Teachers see excursion and sport runs relevant to them; parents only ever see their own linked children.
Run the whole operation from one screen.
Full visibility across the fleet, staff, routes, students and run history — with the controls to keep it all compliant.
- Oversee everything — fleet, staff, routes, students and complete run history.
- Manage compliance — rego, insurance and service dates with colour-coded alerts.
- Approve access and assign roles for every user account.
- Generate reports and CSV exports for your school administration system.
A focused workflow. Nothing else.
Drivers see a step-by-step run experience — never the admin noise.
- Pre-trip safety checklists with photo evidence on failed items.
- GPS-guided stop navigation with Waze turn-by-turn and proximity alerts.
- Real-time boarding and alighting against per-stop photo manifests.
- Direct path to vehicle maintenance records, defect reports and fuel logging.
Step in at a moment’s notice.
The same driver workflow and vehicle access — ready the moment they’re needed.
- Identical run workflow to permanent drivers — nothing to relearn.
- Full vehicle and checklist access from the first minute.
- No handover paperwork — the route, stops and manifests are already on the phone.
Excursions and sport runs, minus the noise.
Visibility over the runs that matter to them — without the operational admin view.
- See which students are on board, in real time.
- Track where the bus is on excursion and sport runs.
- No operational screens — no fleet, no maintenance, no admin.
A clean, consumer-grade dashboard.
Inspired by airline and rideshare trackers — clear, visual and stress-free.
- Today’s bus status at a glance — stop, time and live run status.
- Mark a student absent for the day in one tap.
- Collection notices and emergency collection details.
- One tap to the transport office.